Delivery

* Orders are generally processed within 1–2 working days.
* Delivery usually takes 3–7 working days, depending on your location and courier service.
* Tracking details will be shared once your order is dispatched, where available.
* Please ensure your delivery address and contact details are correct while placing the order.
* Delivery timelines may vary due to courier delays, weather or other circumstances beyond our control.
* If your package arrives damaged, please contact us promptly with clear photos/videos.

Returns & Exchanges

* Return or exchange requests should generally be raised within 3 days of delivery.
* Returns/exchanges may be accepted for wrong, damaged or missing products, subject to verification.
* Please share your order number and clear photos/videos of the issue.
* An uninterrupted unboxing video is strongly recommended for damaged, wrong or missing-product claims.
* For hygiene reasons, opened or used personal-care products may generally not be eligible for return or exchange, subject to applicable law.
* Change of mind or personal preference may generally not qualify for a return or exchange.
* Natural variations in colour, fragrance or texture may occur with herbal products.
* Please contact us before sending any product back.
* All return and exchange requests are subject to verification and applicable consumer laws.

SHIPPING POLICY

At Amritdhara Ayurveda, we carefully pack every order to ensure it reaches you safely.

* Orders are generally processed within 1–2 working days after confirmation.
* Delivery usually takes 3–7 working days, depending on your location and courier service.
* Tracking details will be shared once your order is dispatched, where available.
* Please provide a complete and accurate delivery address and contact number while placing your order.
* Shipping charges, if applicable, will be shown at checkout.
* Delivery timelines may vary due to courier delays, weather conditions, public holidays or other circumstances beyond our reasonable control.
* If your package arrives damaged or tampered with, please contact us promptly with clear photographs/videos.
* In case of a delivery issue, please keep your order number and packaging available for verification.